Admins, Transaction Coordinators and Assistants are provided with an account that can be linked to agents or teams at Real, enabling them to manage transactions in one place. Once their account is set up, TCs can also be paid directly through a transaction as well!
It is the agent's responsibility to ensure unlicensed assistants only perform work in accordance with laws and regulations where they do business.
IMPORTANT: If your Admin or Transaction Coordinator already has a reZEN profile, we will migrate them to the new and improved TC and Admin Experience soon! For now, please fill out THIS FORM, and our setup team will be in touch with the next steps.
If your TC is NEW to Real and reZEN:
- Log into reZEN
- Begin Transaction Coordinator Connection
- Select Transaction Coordinator's Permission Levels
- Sign the Access Agreement
- Transaction Coordinator Receives Invitation and Completes Application
Adding your Transaction Coordinator to your agent profile is easier than ever.
Step 1:
Log into reZEN
Step 2:
Open your Dashboard and select Overview. Locate the section labeled Transaction Coordinators and choose Connect.
Next, select ‘Are they new to Real? Email them an invite.’ You will then be prompted to type in their name and email address.
Step 3:
Choose the Transaction Coordinator’s level of access.
You will have three options:
- All Open Listings and Transactions - This will add the Transaction Coordinator to all of your open listings and transactions, and all of your future listings and transactions
- Created After - This will add your Transaction Coordinator to transactions and listings created after a specific date. You will be able to choose this date when selecting this option
- Created by Them or Manually Added - This option will add your Transaction Coordinator to transactions and listings they create for you. If you create a transaction, you can add them to that specific listing or transaction.
Choose your preferred option and select Next
Step 4:
After selecting Next, you will see a pop-up to Confirm you would like to connect with your chosen Transaction Coordinator. Select Confirm if you would like to move forward with the process. You will then be prompted to Sign the Agreement.
Step 5:
After selecting Next and signing your agreement, your Transaction Coordinator will receive an invitation email to create a TC reZEN account and connect as your Transaction Coordinator.
Once your TC creates their account, we will approve the account, and your TC can get started!
Want to Learn More? Click on these links for additional information:
- How do I pay my Transaction Coordinator?
- How to set up New TCs on the TC Experience for ProTeams
- How to set up existing TCs on the new Transaction Coordinator Experience for ProTeams
- What are the TC for ProTeams Permission Levels?
Still have questions? Need to report an issue? Please contact Support for assistance: How do I contact Real Support?