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Ontario Listing Process

  • Updated

Agent Loading of Listings is Mandatory

Canada Listings: Support Availability & Expectations

Agent Load Listing Process

  1. Upload all listing documents to reZEN for Broker approval
  2. Agents enter the listings on the MLS and make changes to any non contractual fields while they are active. 

Listing Cancellation Process

  1. Please ensure cancellations are signed by the client prior to sending for brokerage signing. Please send listing cancellations documents to listingsCAD@therealbrokerage.com in an electronic signature platform (DocuSign, AuthentiSign, Real Signature) with Lori Ann West as the signer name. If you are a member of a board that requires board termination, please include the board MLS department email address as a receiver or CC on the signing envelope so they receive the completed document for efficient termination. 
  2. When the document is received it will be reviewed for completeness and our team will ensure the file is created in reZEN and verify the information provided. 
  3. If action is needed to terminate the listing by the brokerage the listing will be terminated immediately by our team unless otherwise notified.
  4. Upload the signed document to reZEN.

 

To report a sales transaction to the board

  1. Agents are to update the status of their listing as soon as possible after documents are signed as outlined in the ICA. 
  2. Log in to the MLS system and edit the status of the listing to reflect the new sold status of the property. 
  3. Upload a copy of the new listing with the status change to the reZEN file for broker approval. 

 

Showing Service 

  • If you are a member of a board that uses BrokerBay, ShowingTime or TouchBase please ensure this is listed in the showing instructions to reduce the number of agents calling the answering service to book showings. 
  • If your board does not include the cost of the showing service in your membership and this fee is incurred by the Brokerage it will be billed back to the agent using the showing system. 

If you need assistance with setting up BrokerBay configurations please refer to the resources here. 

 

Listing Assignments/Transfers 

  1. During onboarding agents will be advised that any existing listings will need to be re-assigned to Real by completing the OREA form 243. 
  2. Agents will complete the form and gather necessary signatures, as the receiving brokerage, Real should be the last to sign.
  3. Please send listing assignments to listingsCAD@therealbrokerage.com in an electronic signature platform (DocuSign, AuthentiSign, Real Signature) with Lori Ann West as the signer name. 
  4. The signed document needs to be added the the reZEN listing file. 

Resources 

ITSO: If you need additional information or assistance in loading listings or status change please refer to the materials here or contact your board for their listing loading courses. 

TRREB: Resources available here for adding or editing listings. 

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