The Listings Inbox (listingscad@therealbrokerage.com) is monitored Monday to Friday, from 9:00 AM to 8:00 PM Eastern Time. Please note: Early coverage may begin in Central Time depending on staffing. Regardless, the inbox is actively monitored until 8:00 PM ET.
Important Notes:
- The inbox is not monitored on statutory holidays.
- This inbox is currently managed by a single team member supporting over 2,000 agents. While we aim to respond within an hour, response times may vary due to:
- Scheduled meetings and operational responsibilities
- Monday morning backlogs
- High volume of listing submissions
- Scheduled meetings and operational responsibilities
Best Practices:
- Plan ahead for time-sensitive listings whenever possible
- Set realistic expectations with your clients to reduce last-minute pressure
- Include all required documents and complete information in your initial submission to avoid delays
Urgent Issues:
If your matter is urgent and you do not receive a timely response, you may contact the Broker Team.