A team lead can request to approve all commission documents before closing (learn more: Can I review all of my team’s commission documents before they go to closing?). If your team is setup to require team lead or admin approval, you will not be able to approve or send your commission documents.
You will see an error message like this if you try to approve:
You will need to contact the admin / team leader for your team to review and approve the commission document. If the admin / team leader does not wish to review and approve commissions for the team, they can contact Real Support to request an update to the team setup.
| (US) Team Leader only error | You do not have permission to approve this commission document. Please contact your Team Leader and ask them to approve and send the commission document. |
| (US) Team Leader & Admin only error | You do not have permission to approve this commission document. Please contact your Team Leader or one of your Team Admins and ask them to approve and send the commission document. |
| (CAN) Team Leader only error | You do not have permission to approve this commission document. Please contact your Team Leader and ask them to approve and confirm the Trade Record Sheet |
| (CAN) Team Leader & Admin only error | You do not have permission to approve this commission document. Please contact your Team Leader or one of your Team Admins and ask them to approve and send the Trade Record Sheet |