Some transactions have different fees, rebates, additional commissions, reimbursements, etc. These need to be added before you approve your commission calculation to make sure everyone is paid correctly.

Contents:

Add a Fee or Rebate to your transaction in less than 30 seconds -

Fee Types

If you need to enter a referral or commission split to a co-agent, team member, or team lead, the process is a little different. So check out:

For all other types of fees, here is some guidance:

Fee Type	When to Use	What happens:
Payment Participant	To pay part of the gross commission income. Team member / team lead Pay a % fee to a mentor. Referral	The gross commission will be split according to the % or $ amount you enter.
Rebate	A rebate or credit you are paying to the buyer/seller at closing from your commission. You pay $1,000 from your gross commission for a contractor to fix the roof.	This will appear as a credit on the settlement statement. This will be deducted from your gross commission and the buyer will receive a credit (discount to purchase price) and/or the seller will receive a credit (additional funds due at closing).
MLS	MLS closing fees paid on a per transaction basis. (Do not select if you pay MLS fees monthly).	The fee will be deducted from your net commission. Real will collect the fee and remit it to the MLS on your behalf.

Rebates & Additional Commission

Type

When to Use

What happens:

Additional Commission

Any additional income on top of gross income

Processing Fee charged to buyer/seller (may also be known as a transaction fee, admin fee, listing fee, or MLS fee)
*Important note: this is for if you are COLLECTING an admin fee from your client. If you are entering a payment TO your TC or admin, click here: How do I pay my Transaction Coordinator?
Bonus income
Additional income from the commission payer

This will be added to the amount due at closing and collected from the buyer or seller.

This will behave as normal gross commission, with a % going to Real (if you are not capped). This will count toward your cap and elite agent award.

Reimbursement

Money you receive from the buyer/seller for an expense you paid out-of-pocket on their behalf.

Repairs, replacement of appliance you paid out of pocket
Staging / Photography fees to be reimbursed

Reimbursements cannot be paid by Real or included in the commission document, and should instead be paid directly through the closing company by remitting receipts or invoices for funds to be collected for reimbursement.

How to enter fees in reZEN:

Go to My transactions > and click the transaction you need to edit.

Scroll down to the Additional Fees & Rebates section and click + Add Fees & Rebates.

This will open a popup. A couple notes:

Fee Type: Reference the guidance above - Fee Types, Rebates & Additional Commission
Participant: Select the person who will pay the fee or receive the rebate / commission
Amount: Amount of fee / rebate
Description: Explain the purpose of this entry. If it's an admin / transaction coordinator, please provide the name.