How do I change teams?

If you decide to switch from one team to another, please send an email to teams@therealbrokerage.com.  Your onboarding coordinator will assist with sending you a new team addendum for you and your new team leader to sign.  Once you and your new team leader have signed the team addendum, your onboarding coordinator will move you to your new team in reZEN.

Before requesting to change teams, check out this article to ensure you are eligible to change teams based on your previous and new team’s setup and your cap status: Joining, Leaving or Changing Teams

If you have any questions about your eligibility to change teams you can reach out to teams@therealbrokerage.com for assistance.

There are a few important tasks and details to keep in mind when changing teams:

1. Update your email address in reZEN - If you were using a team email address, be sure to update your business email address as well as your login email address in reZEN to your new team or business email address.  You can do this by following the instructions below:

How to Change Your Business or Personal Email Address in reZEN

How to Change Your Login Email and Password in reZEN

2. Update your information on your social media, website, business cards, yard signs, and anywhere else your team name may appear.
3. Review any pending transactions to ensure all splits are calculated correctly according to your agreement with your previous team lead.
4. Add your former team leader to any new transactions on which you owe a team split to your former team.  For more information on how to do this, see How to Add a Previous Team Leader as a Referral
5. Refamiliarize yourself with Real and take some classes!  Transitioning from one team to another is a great opportunity to retrain your brain.  Every team operates differently, so you may use tools and technology with your new team that you have not used before.  You can access the classes Real offers by clicking the links below:
   • Real Academy - Real Academy offers tons of virtual content that covers everything from how to use tools and technology within Real to skill-building with top producers to how to attract agents to Real and build your network.
   • Real Tools & Technology - Get up to speed with how to enter listings and transactions in reZEN, how to use Real Signature, and how to navigate reZEN and Workvivo.
   • Lofty Agent Training - If your new team uses Lofty, Real’s CRM partner, this course will help get you up to speed with everything you’ll need to know, like importing your contacts, setting up drip campaigns, and managing your website/landing page.

If you have any other questions about changing teams, please email teams@therealbrokerage.com and we would be happy to help!