Why was I paid more/less than what is shown on my CDA?

Our Transactions Team reviews every file after closing and will compare the money received to the final amount owed. 

In some cases, the amount we expected prior to closing changes after closing and we will adjust the CDA accordingly. This means the CDA you saw at closing will be updated to reflect the most accurate amount. 

Common examples include - 

• if you had the brokerage fee listed prior to closing, but you closed on a transaction and fully paid your brokerage fee. We will remove the brokerage fee from this transaction and issue a refund.
• You had the 15% split to Real listed before closing, but you capped. We will adjust the commission calculation after closing and refund you the amount owed.

Real keeps a record of all approved commission calculations on your file so we have a record of all changes. There are a couple items to take note of:

• Invalidated: Any old CDAs will be listed as Invalidated. This simply provides a record of previous commission calculations.
• Approved: The Approved CDA is the one that will be sent to Title/Escrow/Closing before closing. This is the final, approved commission calculation and is accurate for all parties. But - if anything changes and Real owes you money or you owe Real, we will adjust after Closing.
• Closing: The Closing CDA is created after closing, based on the actual date of closing. This identifies any amounts Real owes you or you owe Real based on anything that changed between the time the Approved CDA was submitted and closing. 

To view your CDAs, click View Commission Documents on the transaction.