How do I pay an agent who referred a client to me?

If someone referred a client to you, please enter the referral as a participant on your transaction so the referring agent can be paid at closing. 

You can do this in 30 seconds - watch the video below - or keep reading for more detailed instructions. 

Step-by-Step Instructions:

Before you get started:

• If an agent from another brokerage referred a client to you, you will need a copy of that Brokerage's W9 Form. This is required to ensure compliance (that we are paying a referral to a licensed agent) and to confirm the referral is paid to the correct brokerage.
• Please complete this step before you approve your commission calculation (status below):

Step-by-Step Process:

Step 1: Login to reZEN. Click “My Transactions'' and find the transaction associated with the referral. Click the view icon to see the transaction detail. 

Step 2: Go to “Details” and scroll down to the Payment Participants Section. Click + Adjust Commission (%) / Splits

Step 3: A popup will open. Click + Add Participant 

Step 4: Please enter the information for the person who referred the client to you. 

• • If the agent is licensed with Real, select “Real Agent” as the Participant Type, and then search for the agent in the dropdown. 

1. • If the agent is not licensed with Real, select external participant and enter all the required information
     • Please make sure to upload a copy of the other Brokerage's W9 form
     • Please make sure the EIN and address match what is on the W9 Form. 

Step 5: When all the information is entered correctly, please click Save You will now see the agent who sent you the referral entered as a participant on the transaction. 

Step 6: Adjust the commission split for the referral. Then click Update.

Example: If you are paying a 25% referral fee, type 25 for the Referral and 75 for you.  

Fantastic! You are done entering the referral.

You should see the referral entered as a payment participant on the transaction. 

For all internal (real to real agent) referrals, a separate transaction will be created for the referral. The transactions will be linked so once the original transaction is closed, we can process the referral. 

If you have no other fees to enter and the commission calculation is now correct, you can click “Approve Commission Calculation” to move the transaction to the next step of the process. See more: How to Approve Commission Calculations & Send a CDA