Managing Your Real Wallet Debit Card

Managing your debit card is super easy!  Simply head to the Real Wallet tab in reZEN and click the 3 dot icon above your card.

You have several options to manage your card. 

• Freeze your card - You can use this option if you would like to freeze all purchasing abilities from your card. You have the ability to unfreeze the card at any time.
• Manage PIN - You can use this option to update your PIN if you need to change it or if you forget it.
• Replace Card - If you need a new card, simply verify that all your details are still correct and order a new card.  Your new card will arrive in 5-7 business days and must be activated.
• Report Lost or Stolen - If your card is lost or stolen, you can immediately report it to freeze your account and replace your card.
• Close Card - You can use this option if you’d like to close your account.

Also see: 

• Card Security Settings
• Account and Routing Information
• Debit Card Transactions

If further assistance is needed, please reach out to wallet@therealbrokerage.com.