When you use your Real Wallet Business Checking account for purchases outside of the US, where Visa is accepted, you'll be charged a fee by Visa.
This fee, referred to as the International Service Assessment (ISA), is calculated as 1% of the total transaction amount.
For instance, if you make a purchase of $100, the ISA fee will be $1. This ISA fee is automatically added to the transaction and will be reflected in your total charge.
If you are traveling abroad there is no need to inform us. Thanks to improved fraud detection technology such as enhanced security measures, such as EMV chips and contactless cards, these help to protect against unauthorized transactions. Keeping your contact information updated ensures we can reach you if we detect suspicious activity.
If further assistance is needed, please reach out to wallet@therealbrokerage.com.
The Real Brokerage is a real estate technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC Insurance available for funds on deposit through Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. The Real Wallet Visa debit card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa cards are accepted. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when Thread Bank places them at program banks in its deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact customerservice@thread.bank with questions on the sweep program. Pass-through insurance coverage is subject to conditions.