What happens if my Sponsor becomes non-producing or leaves?
If your sponsor left before August 14th, 2025, nothing will change for you. Real assumes the position of the agent who left. Revenue share payments will stop going to the Sponsor, but payment can continue to go to the agents above your Sponsor, as long as they have the appropriate Tiers unlocked.
If you have just one sponsor and your sponsor has left Real (on or after August 14th, 2025), you can name a new Co-Sponsor 30 days after your Sponsor leaves Real. At that time, you can name a new Co-Sponsor, and Real assumes the other Co-Sponsor spot. The original Co-Sponsor spot that Real assumes will allow the upline to remain intact and continue receiving Revenue Share.
If you qualify, 30 days after your Sponsor leaves Real, you will see a banner appear in your reZEN profile allowing you to name a new Co-Sponsor.
Then, you can choose your new Co-Sponsor, or connect with our Growth Team for help in choosing a new Co-Sponsor. Once you've made your selection, confirm your choice, and you are all set!
Please note: This decision is FINAL and you do not have the ability to change this once you select your new Co-Sponsor.
Additional Details
- You will only have the ability to name a new Co-Sponsor if you have only one Sponsor and that Sponsor leaves Real. If you have 2 Co-Sponsors and one or both leave, you cannot name a new Co-Sponsor.
- If your Sponsor left Real before August 14th, 2025, you cannot name a new Co-Sponsor.
- There is a 30-day grace period for Sponsoring Agents to return to Real if they choose. If your Sponsor returns to Real within 30 days, they will retain full sponsorship. You will not see the option to name a new Co-Sponsor until after the 30-day grace period has elapsed.
- If your Sponsor returns after 30 days, they will take Real's place as Co-Sponsor, and your newly named Co-Sponsor will remain.
- Example: Amy's sponsor Connor leaves Real. After the 30 day grace period, Amy names a new Co-Sponsor, Dayton, and Real becomes Amy's other Co-Sponsor. A year later, Connor decides to return to Real. Connor assumes Real's place as Co-Sponsor, and now Amy has 2 Co-Sponsors, Connor and Dayton.