Real’s Support Team is available to answer your questions Monday through Friday, 9 am - 8 pm Eastern for ticket (email) support, and 9 am - 7 pm Eastern for phone support.
If you need assistance outside of these hours, you can submit a support ticket through LEO or use ROAR to call and leave a voicemail, and they will get back to you as soon as possible during business hours.
See How to Contact Real Support for step-by-step instructions.