Real Wallet - Frequently Asked Questions

Where do I locate my Commissions in Wallet?

You can see them on the main page of Wallet under the Activity tile.

For more detailed instructions: Finding Your Commissions in Real Wallet

Can I still use Split Payment?

Embrace the convenience of managing all your commission payments directly within your Real Wallet by choosing single-check payment. 

• With split check, while permitted in some states, your commission is paid directly to you at closing. If you are set up for split check in reZEN, this process remains even if you have a Real Wallet. However your commissions can not be sent to Real Wallet unless this is removed. 
• For seamless integration with your Real Wallet, consider opting in to single-check payment. This means that the full commission is remitted to Real, and then disbursed directly into your Real Wallet Business Checking Account.

Can I add my Real Wallet Business Checking account to Quickbooks? 

Connect your Real Debit Business Checking account to QuickBooks today! Select The Real Brokerage as the bank and use the phone number you provided when signing up for the card.

Here is a link to QuickBooks how to page: Connect bank and credit card accounts to QuickBooks Online

What money will be deposited into my Real Wallet Checking Account?

Once you have been approved for an account, any commission and revenue share payments from Real will be deposited into this account. 

See: Can I still use Split Payment?

Will the debit card affect my Credit Score?

No, debit cards do not affect a person's credit score.

Stock Tile

The stock tile in Wallet shows you your Vested and Unvested amounts with an 'as of date'. This information is updated once a month. Keep in mind, this might differ from what you see in ShareWorks. For the latest, most precise details, ShareWorks is your go-to place.

How do Auto Deposit Rules work?

Seamlessly distribute your income across accounts by setting up auto-deposit rules. 

1. Select Source: Choose all earnings or specific types like commissions or revenue share.
2. Select Accounts & Percentages: Pick the accounts and assign percentages for each.
3. Sit Back & Relax: Once you set the rules, Real will handle the automatic transfer of your money to the designated accounts, so you can sit back and relax

What bank backs the checking account? Is it FDIC insured?

Banking services provided by Thread Bank*, Member FDIC. The Real Wallet Visa debit card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc and may be used anywhere Visa cards are accepted.

*Banking services are provided by Thread Bank, but supported by Real. You will not need to contact or interact with Thread in any way. If you need assistance with anything related to your Real Wallet Business Checking account please contact the Wallet Support Team.

For more information: Thread Bank