If you have a list of items and you want to make sure only one of the items is selected, you should use a radio button in this section. A radio button forces a customer to select one of the items in the group.
If you have a list of items and you want your customer to select at least one (but they could select multiple items), you can use a checkbox and the select at least one feature. Learn more: How to require customers to select at least one checkbox item.
Radio Button Examples:
- Legal Description of Property - if you need to select one item and only one item can be selected (Single Family Home, Condominium, Planned Unit Development, Duplex, Triplex, Fourplex, Other), use a radio button.
- Yes/No Options - If you have two Yes/No options and the client must select one (example: "There are no attached addendums or disclosures" OR "The following addendums or disclosures are attached"), you should use a radio button.
Yes/No or N/A Options - Similar to above, you may have cases where the client must select either YES or NO or N/A. But they must select one and only one item. In this case, you need to use a radio button.
- Make sure you group the radio buttons accordingly. The Yes, No, and N/A must be grouped together for each question.
- Don't group the "Electrical" radio buttons with the "Plumbing" radio buttons, or the client will only be able to select one option for both categories.