How do I update (or add) my social security number?

You must have a valid social security number (SSN) on file to be paid. To add your social security number (or update it), please login to reZEN and go to the Tax Information section. You will also need to go to Payment Settings to make sure your tax form is correct. 

• Your Social Security Number is encrypted and can only be viewed and edited by you. 
• Please update this directly in reZEN - Real's Agent Experience Team cannot edit your information for you. 

How to update on your phone (mobile):

Click here for how to update on your computer (desktop)

Step 1: Click the hamburger menu (three lines) in the bottom right corner. Then, click See Profile and scroll to Tax Information.

Step 2: Click the pencil icon next to Social Security Number (SSN). This will open a module for you to enter your SSN. 

• If you want to be paid as a business entity (LLC, S-Corp), additional information is required, please see: How can I be paid as a business entity (LLC, Corporation)?

Step 3: Go back to your profile (click the three lines in the bottom right and click See Profile) and scroll down to click on Payment Settings. Then, click Start Over. 

This will take you through our Tax and Payment Information wizard, where you can update your information. If you need help, please see: How to complete tax and payment onboarding for step-by-step instructions. 

How to update on your computer (desktop):

Click here for how to update on your phone (mobile)

Step 1: Login to reZEN. If you don't see your profile, click My Dashboard on the left side. Then, click the Overview tab. 

Step 2: Scroll to the Personal Tax IDs section. 

• Click Show to see your Social Security Number (SSN). Make sure this is correct. 
• If your SSN is missing, click + Add - this is a required field.
• If you need to make changes, click Edit.
• If you want to be paid as a business entity (LLC, S-Corp), additional information is required, please see: How can I be paid as a business entity (LLC, Corporation)?

Step 3: Go back to your profile (click the three lines in the bottom right and click See Profile) and scroll down to click on Payment Settings. Then, click Start Over. 

This will take you through our Tax and Payment Information wizard, where you can update your information. If you need help, please see: How to complete tax and payment onboarding for step-by-step instructions.