How does someone sign a document in Real Signature?

The signer just needs to click the initial / signature block and their initials / signature will be added. They can do this from their phone or computer. 

Important: the signee must click Finish Signing to finish signing the document and move it to "Completed" status in Real Signature. 

If your client says they signed the document, but you do not see it, confirm they clicked Finish Signing after signing all items.