Introducing Leo Companion - a whole new way for Leo to get you the answers you need! Not sure whether your broker or Real’s Support Team would best be able to help you? Have a question outside of business hours? Leo Companion is your new go-to!
Start your conversation with Leo Companion by clicking the Leo icon at the top of your screen in the desktop version of reZEN, or at the bottom of your screen in the reZEN app. Then, choose your companion:
Companions:
- Support - Support is your go-to for all things Real! The Support Companion can answer questions about thousands of topics, including reZEN help, Revenue Share, Real Wallet, Stock and Equity, fee and split calculations, and TONS more!
- Broker - If it requires a license or state-specific compliance knowledge to answer your question, the Broker Companion is the way to go!
- Pirate - Feeling fun and want to have a conversation with your favorite first mate? The Pirate Companion is here to answer your questions or give you a punny chuckle!
Not sure what the best companion is to help you? No worries! All of the Leo Companions work together and can seamlessly cross-reference to ensure you get the answers you need. If you need more help or want to talk to a human member of our broker or support teams, your Leo Companion will pass you along to the best team to help!
Additional Features:
- Leo now works with your voice! When you initiate a conversation with Leo Companion, simply click Tap to Speak after choosing your companion to begin a live back-and-forth conversation.
- Leo has access to the forms and documents required for your state or province, and can provide links for you to download the documents, as well as the basic purpose and caveats of each form - making it easier than ever to complete your transaction checklist!
- Leo knows and adjusts its responses to you based on where you are licensed! Just like your broker, Leo can provide answers based on your local context and regulations.
- Leo can easily switch between transactions to seamlessly provide help on multiple transactions at once. Simply say something like “Ok, now I want to take a look at 449 Sunset Blvd.” and Leo will come right along with you!
- Need to speak to a live person? Leo effortlessly hands you off to the appropriate team to make sure all of your questions are answered.