You can transfer funds via ACH from your Business Checking Account(s) at any time. While most transfers process within 1 business day, it may take up to 3 business days depending on the receiving bank. Your first transfer might take longer—especially larger transactions—as the receiving bank may review the transfer before accepting.
Note: When setting up an external transfer, be sure to use your bank’s ACH routing number, not the wire routing number. Using the wrong routing number may cause your transfer to fail or be delayed.
To locate your account information, see: Finding Your Real Wallet Account and Routing Information
Desktop Instructions
- Log in and open reZEN
- Navigate to Wallet
- On the right-hand side, click Send Money on the account card
- Follow the on-screen prompts to complete your transfer
App Instructions
- Open the reZEN mobile app
- Tap Wallet
- Tap Accounts
- Select Send Money
- Choose Add New or select an existing recipient
- Follow the prompts to complete your transfer
See: Real Wallet Debit Card Settings, Fees, and Limits
Transferring Between Your Own Accounts
If you're transferring funds between two accounts under your name or business account, the process is exactly the same as above.
Open the account you want to send funds from and then input the recipient info with your other account information when prompted, and follow the same steps listed for either desktop or app. The good news is that because the money is not leaving one bank and going to another the transfer is much faster and easier.
If further assistance is needed, please reach out to wallet@therealbrokerage.com.
The Real Brokerage is a real estate technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC Insurance available for funds on deposit through Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. The Real Wallet Visa debit card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa cards are accepted. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.
Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when Thread Bank places them at program banks in its deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact customerservice@thread.bank with questions on the sweep program. Pass-through insurance coverage is subject to conditions.