*Note: In Manitoba, you may not pick up a cheque. The cheque must be mailed to Real.*
Most commission cheques are mailed to the Brokerage per the conveyance documents.
As an option, an agent may pickup a commission cheque from the Lawyer or Other Brokerage and deposit it electronically using Real Deposits.
Before you get started:
The cheque must be made out to Real Broker or official trade name of province:
- Alberta: Real Broker AB Ltd. or Real Broker
- BC: Real Broker BC Ltd. or Real Broker
- Ontario: Real Broker Ontario Ltd., Brokerage
- Cheque is signed on the front.
- Leave the back blank.
- Your transaction shows “Trade Record Sheet Confirmed” in reZEN
How to deposit the cheque:
Watch this 4-minute video, or keep reading for step-by-step instructions:
Step 1: Login to reZEN. Find the transaction you need to deposit funds into. Click the Deposits tab, then click Deposit Real's Check.
Step 2: In the module that opens, click to select the closing date, then check both boxes and click Certify.
Step 3: On the next page, enter the deposit amount, then drag/drop or click to open photos of the cheque (on your phone, you can simply take a photo)
- Use a dark surface to take a photo of the cheque
- Make sure all corners are visible
- Make sure Cheque is signed on the front
Step 4: On the next page, you can review all the information you submitted and click Confirm Deposit.
Step 5: Your deposit will appear in reZEN, in the Commission Deposits section of your transaction. The deposit must be confirmed by Real's Finance Team. We will review in 48hrs and approve the deposit. Once confirmed, no further action is needed with the deposit. Please make sure all your documents are uploaded and reviewed + approved by your Broker.
If you need help or your deposit is not confirmed within 48hrs, please contact your Provincial Deposits Team: