Three simple habits keep your account, your commissions, and your clients safe.
ONLY log in to bolt.therealbrokerage.com
Before you type your password, look at the web address at the top of the screen. It must be exactly bolt.therealbrokerage.com.
- Save it as a bookmark and always use the bookmark.
- Never log in from a link in an email or text, even if it looks real.
- If the address is even slightly different, close the page. Scammers use small typos that are easy to miss at a glance, like a missing letter or a number 1 in place of an “l”, so read it slowly. Fakes look like bolt-realbrokerage.com, realbrokerage-bolt.com, bolt.therealbrokrage.com (missing an “e”), or bolt.rea1brokerage.com (a 1 instead of an “l”).
Turn on 2-Step Verification for Gmail
If you use Gmail (an @gmail.com address) for your business email, this section is for you.
Why it matters: if someone steals your password, they still can’t get into your email without your phone. Your email can reset every other password you have, so it’s the most important account to protect.
How to turn it on (about 5 minutes):
- Go to myaccount.google.com and sign in.
- Click Security (on some accounts it says Security & sign-in).
- Click 2-Step Verification, then Get started.
- Follow the steps on the screen. If you’re offered Google prompt on your phone, choose it.
- Save your backup codes somewhere safe, in case you lose your phone.
Never give a Google code to anyone who calls, texts, or emails you, even if they say they’re from Real or Google.
Use a different password for every tool
- Bolt, email, bank, MLS, and e-signature tools should each have their own password. If one gets stolen, the others stay safe.
- Let a password manager remember them for you, such as the one built into your iPhone or Android, or an app like 1Password.
- Change a password right away if you typed it into a page you’re unsure about, get a sign-in alert you didn’t expect, or a website tells you it was hacked.
- Do this today: give each tool you use a new password that you don’t use anywhere else.
If something seems wrong...
- STOP CLICKING.
- Change your Gmail password.
- Reach out to Support - see How to contact Real Support.
Never call a number listed in a suspicious message.