vibe. is Real's new home for agent community, replacing WorkVivo. You can use it on the web at vibe.therealbrokerage.com or in the vibe. app for iPhone and Android. Hubs, posts, announcements, chat and events are all in one place.

Getting started

• Who can use it: vibe. is opening market by market. If you can't get in yet, your market isn't live yet. See what markets are live in Alpha here: Introducing Vibe (Alpha)
• Signing in: Use your reZEN email and password at vibe.therealbrokerage.com.  You’ll receive a 6 digit code via text message to the phone number listed in your reZEN profile to verify your identity.
• Forgot your password: Reset it in reZEN, then sign in to vibe. with your new password.
• What comes over from WorkVivo: Your profile, photo and spaces come over on their own. Spaces are now called hubs.

Hubs

A hub is a group for a market, office, team, or topic. 

What's in a hub

• Posts: The hub's feed. Pinned posts and announcements sit at the top.
• Events: The hub's upcoming events.
• Members: Everyone in the hub. You can search the list for other members..
• About: What the hub is for, and who runs it.

Types of hubs

• Corporate hubs: Run by HQ, like All of Real and Break Room.
• Community hubs: For a market, office or team, like your state or provincial hub.

Joining a hub and posting

• Joining: Find a hub by browsing or searching, then tap Join.
• Posting: Use the "Share something with…" box at the top of a hub's Posts tab, or tap Create post and pick the hub. You can post to up to 10 hubs at once.
• Post types: Choose Update, Question or Operational issue. You can add one photo and @mention people.
• Who can post: Some hubs only let admins and moderators post. If you can't post in a hub, you won't see the post box.
• Notifications: New posts in a hub don't send a notification, so nobody gets flooded. You do get notified about messages, and about comments and reactions on your own posts.

Hub roles

• Hub admins: Run the hub, post announcements and pin posts. On the web, they can edit the hub description and make someone a moderator or admin.
• Hub moderators: Help keep the hub on topic and can pin posts.

Pinned posts

Hub admins and moderators can pin any post to keep it at the top of their hub. A pin only applies to that hub and can be removed any time. Many hubs pin a post with their key links and resources.

Announcements

An announcement is a post that stays at the top of a hub, for news everyone should see.

• Who can post one: Hub admins. Start a new post, pick your hub, and choose Announcement as the post type. On the web, you'll also tick "I've reviewed this with Communications" before posting.
• Where it shows: At the top of the hub and the top of the home feed.
• How long it stays: There's no time limit. It stays at the top until it's deleted, and it can't be unpinned.
• Notifications: An announcement doesn't send a push notification or an email. People see it when they open vibe. To notify people, use Mass communication.

Mass communication

Mass communication sends your message straight to everyone in a hub, as a push notification and an email. It includes a subject line and text body with basic formatting and plain text links. No graphics or attachments are supported; use a post or announcement if you need images. It's the same idea as forcing a notice in WorkVivo.

• Who can send it: Hub admins and moderators, to their own hubs.
• How to send it: In the vibe. app, go to Profile, then Mass communication, or tap the megaphone at the top. Pick your hub, write your message and send it.
• Where to send it: In the app on iPhone and Android for now. Sending from the web is coming soon. Today the web points you to the app.
• What it looks like: Mass communications are subjects and body text - no attachments or images.  For communications involving attachments or images, use a post or announcement.

Events

Finding and joining events

• Finding events: See all upcoming events on the Events page, or one hub's events on its Events tab.
• Joining an event: Open an event to RSVP, see who's going, or add it to your calendar.
• Reminders: Automatic event reminders are COMING SOON! Today, a host can tap "Post a reminder" on the event, which creates a post in the hub.
• Time zones: Event times show in your time zone.

Creating an event

1. Go to Events and tap New events.
2. Add a name, date, start and end time, a description, and an address or meeting link.
3. Choose the hub to post it in.
4. Tap Create event.

• Check before you save: Once an event is created, its name, date and time can't be changed. You can still update the location or meeting link.

Repeating events

• Repeat options: Daily, weekly on the same day, or twice a month on set days, such as the 1st and 3rd Saturday.
• Changing a repeating event: A repeating event can't be edited. To change it, cancel it and create it again. Everyone who said they're going or maybe is told it was cancelled.

Chat

• Direct and group chats: Message one person, or start a group chat with up to 300 people.
• Naming: Give a group chat a name when you start it.
• Messages: Send text and photos, react with emojis, and edit or delete your own messages, on the web and on your phone.
• Replies: Reply to a specific message. On your phone, press and hold a message to see Reply in thread or Copy.
• Finding chats: Show only unread chats, or search your messages.
• Not yet: You can't add or remove people or rename a group chat after it's started. For now, start a new chat. 

Also live

• Home feed: Posts from all your hubs in one place.
• Comments and reactions: Comment on posts, reply to comments, and pick from 6 reactions.
• Search: Find people, posts and hubs.
• Your profile: Your profile comes over from WorkVivo. You can update your photo, title and bio.
• Notifications: The bell in vibe. and push notifications on your phone.
• Reporting: Report a post that breaks the rules, and an admin will review it.
• Using both: While WorkVivo is still running, posts, comments, events and new chat messages there also show up in vibe. Anything you post in vibe. stays in vibe. and doesn't go back to WorkVivo.

Coming soon

• Scheduling: Schedule announcements, posts and mass communication from 5 minutes to 90 days ahead.
• Mass communication on the web: Send it from your computer, not just your phone.
• Managing hub members: Hub admins can add and remove members themselves.
• Group chat members: Anyone in a group chat can add people. Chat admins can remove people.
• Renaming group chats: Change a group chat's name after it's started.
• Bigger group chats: More than 300 people in a group chat.
• Documents: Share documents in a hub.
• Pages: Hub pages, the same as WorkVivo pages, like Meet Your Team, Support Contacts, State Resources and Training Hub.
• Request to join: State and provincial hubs will ask you to request to join, and a hub admin approves it.
• Starred hubs: Star your favorite hubs so they show at the top of your hubs list.
• Links and phone numbers: Tap a link in chat or a phone number in a post to open it.
• Editing events: Change an event's name, date and time after it's created.