If you would like to revoke or cancel a Teammate invite, you can do so right through the Self-Service platform!
Navigate to the My Team Page in reZEN and select the Pencil Icon next to the agent whose invite you would like to cancel.
Then, click the Agent’s Application Status and click Revoke Invitation at the bottom of the Menu.
That’s it! Once the Invitation is revoked, the agent may continue with their application - but the team information and the connection to the team will be removed.