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Why did I receive a termination letter?

  • Updated

If you received a termination letter from Real, this could be due to one of the following: 

  • Your Real Estate Board or MLS Membership has been deactivated:
    • If you have unpaid dues or required CE/Continuing Education classes with your Real Estate Board or MLS - your membership may have been terminated with your Real Estate Board/MLS
    • Real is required to terminate your license if your Real Estate Board or MLS membership has been deactivated - due to compliance purposes
       
  • Your Real Estate License has been deactivated:
    • If you have unpaid dues or required CE/Continuing Education classes with your state Real Estate Commission - then your Real Estate license may have been deactivated with your Real Estate Commission
    • Real is required to terminate your license with Real if your Real Estate license has been deactivated with the state  Real Estate Commission - due to compliance purposes
       
  • Your Team Leader or State Broker submitted a request for Offboarding
     
  • Or you may have notified Real and requested to be Offboarded

 

To get this resolved: 

  • For Board of Realtors/MLS payment or CE class compliance issues: 

    Please resolve your payment or class compliance requirements with your Board/MLS. Then contact the Support team and we can then help coordinate your license reactivation at Real.
     

  • For Real Estate Commission license dues or CE class terminations:

    Please resolve your dues or class compliance requirements with your Real Estate Commission. Then contact the Support team and we can then help coordinate your license reactivation at Real.
     

  • For any other termination questions, please contact the Support team for assistance
     

Next Steps: 

  • The Support team will coordinate with the Onboarding, Enablement, and internal teams to help you get your License reactivated
     
  • Once your license is reactivated with Real:
     
    • If your license was reactivated within 365 days of termination: Your profile and your network will be able to be restored
      • This means you will be reactivated as a Sponsor for the agents in your network
      • You will also be able to receive Revenue Share after your license is reactivated, if you are listed as a "Producing" agent in reZEN
      • Please keep in mind, you will not be able to receive revenue share during the time period when your license was terminated and your profile was deactivated in our system
         
    • If your license was reactivated after 365 days of termination: We will set up a new profile for you in the reZEN
      • Your network will not be able to be restored
      • You will have the ability to rebuild your network with new agent Sponsorships, however your prior sponsorships will be deactivated

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