Lofty (formerly: Chime) Billing & Support

Lofty (formerly: Chime) is set up to support you with the partnership that Real has created. 

Billing Questions:

Please contact Lofty Directly:

• Available 8 am - 8 pm EST, 7 days a week
• realsupport@chimeinc.com
• 855-981-7557

Need Help Getting Started? 

Join Lofty Office Hours - every Friday at 3PM EST / 12PM PST - Register

• Visit the Lofty Help Center
• Visit the Lofty Learning Center
• Checkout Lofty Workplace Page
• Checkout Lofty Academy
• Checkout Lofty's YouTube Page
• Call or Email Lofty Support
  • 855-981-7557 or realsupport@chimeinc.com available 8 am to 8 pm Eastern Time 7 days a week