You can easily unsubscribe from Lofty/Chime from inside of your Lofty/Chime account:
- Log into your account - https://chime.me/
- Click on your picture in the upper right corner
- A drop-down menu will appear - click on Billing Center
- A new page will open - click on Cancel Account
You may also reach out to the support team if you need assistance by emailing us at firstname.lastname@example.org or through the support tab in your mobile app.