On Tuesday, November 7th, Chime rebranded to Lofty.
Why the change from Chime to Lofty?
As the real estate industry continues to change rapidly, we have expanded our vision and goals to best meet the evolving needs of our customers, helping them navigate and prosper in a world that will be driven by AI. We want our brand to inspire customers to believe in their future success and set Lofty goals for their business! Lofty represents the evolution of our brand, award-winning platform, vision, and goals.
Will the way I login to my account change? What about my username and password?
Your username and password will not change but we suggest you bookmark www.lofty.com to sign in on November 7th. If you try to access www.chime.me it will redirect to www.lofty.com.
Will this affect my API key or any integrations?
Everything in your account will remain the same including your API key and any integrations currently connected.
Will there be any changes to the platform?
No, all the features you love and the locations of those features will remain the same, you will just see a new logo and some minor color changes.
Is there going to be a price change?
No, your pricing will stay the same.
Is Support changing their phone number or email?
Our support number (1 (855) 981-7557) and access to the chat option within your CRM will remain the same. Our new support email will be realsupport@lofty.com. Any emails sent to support@chimeinc.com will still be accepted, but replies will be sent to you from our Lofty email address.
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