Introduction

Chime is committed to ensuring our websites are accessible for everyone including those with disabilities. We continue to make every effort to reach the Level AA standards that defined by the Web Content Accessibility Guidelines (learn more) to improve accessibility for individuals with disabilities.
Numerous improvements have been made, some are in progress, and others will continue to be addressed in the future. Chime commits to continue improving website accessibility moving forward.

If you, as a Chime user, need assistance in addressing accessibility requests from site visitors or would like to submit feedback and/or recommendations to make your website more accessible, please send an email to our Support Team:

855-981-7557

realsupport@lofty.com

They are available 8 am to 8 pm Eastern Time 7 days a week

We will do our best to produce accessible versions of content to address specific needs as needed.

Website Accessibility Statement

Accessibility Improvements

The following improvements have been made to Chime-built websites to improve their accessibility:

• Adding semantic markup to designate page elements, including text whose appearance conveys meaning
• Using ARIA landmarks and labels to identify regions of a page
• Using tables with captions and headers to show tabular data
• Adding corresponding tags for all different page elements
• Removing whitespace characters
• Adding title property or aria-label property to labels to describe link purposes
• Automatically detects input errors and provides correction suggestions
• Information about the user's location is available

• Adding titles property for iframe and ALT property for images
• Displaying descriptive picture as a background image
• Adding role="tooltip" for hover or focus content
• Scripting to guarantee keyboard operability for a site's basic functions
• Ensuring keyboard focus can move freely on web page
• Providing accessible name for forms, buttons, tags and links
• Disclosing information about components
• Announcing the status messages for screen reader users

1. PowerMapper: To identify key areas that need remediation to ensure level AA compliance.
2. Screen Reader: To validate improvements and eliminate false positives from the automated tools.